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Senior Legal Counsel Reference No: 3296837701 | Cape Town, South Africa | Posted on: 01 August 2024

Company Overview: Our Client is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. The Enterprise Division within the Company, operating through the brands Payment Technologies, offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value-added services, business funding and card-acquiring solutions to large financial institutions, retailers, businesses, and municipalities.   Description : The Enterprise Division Senior Legal Counsel supports the CEO, senior leaders, and those involved in business development with negotiations, contracting, legal support and guidance on matters as they arise. Key Responsibilities: Provide comprehensive legal support across various commercial matters, driving strategic decisions within a complex legal landscape. Provide general legal advice and support to the Connect Group of Companies regarding product offerings, processes, and functions within the business and industry. Draft and review external and internal contracts and lead/support associated negotiations. Conduct compliance and regulatory risk assessments for new or enhanced product offerings. Stay informed of legal developments and advise the executive team and board on pertinent changes. Deliver advice and training on relevant legislation, industry updates, and amendments. Develop and maintain the regulatory framework for the Connect Group, assessing the impact of new legislation to ensure the business is well-prepared and controls are effective. Create, implement, and oversee contracts, policies, and guidance documents in alignment with the Company's policies and procedures. Coordinate various litigation matters, including general litigation and debt collection. Manage external legal counsel to enhance service delivery and cost-efficiency.   Requirements: At least 7 years post-article experience Experience in commercial and contractual law. Experience in the National Payment Systems Act, National Credit Act, Banks Act, Consumer Protection Act and Protection of Personal Information Act would be advantageous. Strong drafting skills Proficient in Word and Excel.   Education & Qualifications: Bachelor of Law (LLB). Admission as a legal practitioner/attorney.   Competencies: Robust commercial acumen and deep understanding of business dynamics. Superior English language proficiency, including expertise in drafting and negotiating contracts. Proactive and assertive self-starter with outstanding communication and presentation skills. Highly skilled in administration and organisation. Keen attention to detail. Proficient in conflict resolution with a track record of effective management. Capable of working efficiently under pressure while consistently delivering high service levels.
Salary: Negotiable

Head of Technical Operations Reference No: 1448107475 | Johannesburg, South Africa | Posted on: 25 July 2024

Description: The Head of Technical Operations will be responsible for overseeing the technical infrastructure and operations that support our extensive network of branches and digital platforms. This role demands a strategic leader with a robust technical background and a deep understanding of cloud computing, hybrid systems, SQL architecture, and nationwide branch connectivity. The ideal candidate will drive technological advancements, optimize performance, and ensure high availability and disaster recovery capabilities. Responsibilities: Technical Leadership: Oversee the technical operations, ensuring the infrastructure supports business goals. Lead the implementation of technology strategies, focusing on cost optimization and performance improvement. Manage a team of technical professionals, fostering a culture of innovation and continuous improvement. Cloud and Hybrid Systems Management: Develop and maintain a hybrid cloud strategy to balance cost and performance. Ensure seamless integration between cloud services and on-premises systems. Optimize cloud resource utilization to achieve cost-efficiency. SQL Architecture and Disaster Recovery: Design, implement, and maintain robust SQL architectures for data management. Develop comprehensive disaster recovery plans to ensure data integrity and availability. Implement high availability solutions to minimize downtime and service disruptions. Branch Connectivity and Network Management: Oversee the technical infrastructure supporting a nationwide network of branches. Ensure reliable connectivity and network performance across all locations. Implement monitoring systems to proactively identify and resolve connectivity issues. Performance Monitoring and Metrics: Establish and maintain performance monitoring systems. Utilize metrics to drive decision-making and operational improvements. Ensure systems are performing optimally and meet service level agreements (SLAs). Desktop Support and Rollout: Manage the deployment and support of desktop solutions across the organization. Ensure efficient and effective rollout of new software and hardware. Implement support systems to address technical issues promptly. Required Experience: In-depth knowledge of cloud computing platforms (e.g., AWS, Azure) and hybrid cloud solutions. Proficiency in SQL architecture, database management, and disaster recovery planning. Strong understanding of high availability systems and solutions. Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 10 years of experience in IT operations, with at least 5 years in a leadership role. Experience in the financial services sector is highly desirable. Experience managing large-scale, country-wide IT infrastructure with a focus on branch connectivity. Ability to troubleshoot and resolve complex network issues. Expertise in setting up and managing monitoring tools and performance metrics. Strong analytical skills to interpret data and drive improvements. Experience in managing desktop support operations and software/hardware rollouts. Knowledge of best practices for IT support and customer service. Proven ability to lead and manage technical teams. Strong communication skills to convey technical concepts to non-technical stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Personal skills: Communication skills (written and verbal) in English Analytical, diagnostic and problem-solving skills Business acumen Process and organizational thinking Attention to detail Adaptability to change Willingness to take ownership and accountability Ability to work under own initiative without guidance, cope well under sustained pressure and deliver to deadlines Ability to deal with multiple projects at the same time
Salary: Negotiable

Human Capital Business Partner Reference No: 559937735 | Cape Town, South Africa | Posted on: 12 July 2024

Position Overview: The Human Capital Business Partner plays a critical role in aligning people strategies with business objectives to drive business success. This position requires a strategic thinker with strong interpersonal skills and a deep understanding of human resources practices. The Human Capital Business Partner collaborates closely with business leaders within the Enterprise Division to develop and implement people initiatives that support talent management, employee engagement, performance improvement, and organizational development. Key Responsibilities Strategic Human Capital Planning Collaborate with senior management to understand business goals and identify human capital needs. Develop and implement People strategies and initiatives that deliver on business objectives and align with Company’s guidelines and standards proactively anticipate future People requirements based on business trends and industry developments. Talent Management Partner with hiring managers to develop effective recruitment and selection strategies. Oversee the talent acquisition process to ensure the acquisition of the best talent. Provide guidance and support to managers on performance management, career development, and succession planning. Culture and employee relations Promote a positive work culture and foster a supportive and inclusive workplace environment Facilitate the development and achievement of Diversity, Equity, Empowerment plans Develop and execute internal communication plans to ensure employees are informed, engaged, and aligned with company goals and values. Serve as a trusted advisor to employees and managers on HR policies, procedures, and best practices. Address employee concerns and grievances in a timely and confidential manner. Learning and Development Assess training needs and collaborate with stakeholders to design and deliver relevant learning programs. Support employee development initiatives, including mentoring, coaching, and leadership development. Monitor and evaluate the effectiveness of training programs and recommend improvements as needed. HR Compliance Ensure compliance with relevant employment laws, regulations, and industry standards. Conduct audits and assessments to identify potential areas of risk and implement corrective actions. Stay informed about HR trends and best practices to maintain compliance and enhance organizational effectiveness. People insights Gather and monitor people data and provide insights to management to enable effective people management and decision making. Keep abreast of industry and market trends to inform people strategies and plans. Qualifications and Experience Bachelor’s degree in human resources, Business Administration, or related field; Post Graduate degree would be an advantage. Proven experience (3 - 5 years) in HR business partnering role, preferably in a Professional/Financial service or Fintech environment. Strong understanding of HR principles and practices. An experienced change agent who can lead and support organisational change and cultural transformation. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Strategic thinker with the ability to translate business needs into People initiatives. Demonstrated ability to manage multiple priorities and drive results in a fast-paced environment. Team player with strong collaboration skills and an ability to operate effectively in a matrix reporting structure. Strong Analytical skills and ability to use data to provide people insights. Strong knowledge of labour legislation and IR experience Proficiency in HRIS systems and Microsoft Office Suite.
Salary: Negotiable

Sepedi speaking Inbound Customer Service Agent Reference No: 360148903 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Setswana speaking Inbound Customer Service Agent Reference No: 216436441 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SETSWANA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Sesotho speaking Inbound Customer Service Agent Reference No: 2976062171 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SESOTHO LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Tshivenda speaking Inbound Customer Service Agent Reference No: 106118668 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELY PLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY FROM: 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Siswati speaking Inbound Customer Service Agent Reference No: 1277691669 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SISWATI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY: 1 JULY 2024 - 30 APRIL 2026 Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: 9500 per month
Salary: R9500

Xitsonga speaking Inbound Customer Service Agent Reference No: 56308817 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED FTC: 1 JULY 2024 - 30 APRIL 2026   Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Isindebele speaking Inbound Customer Service Agent Reference No: 4128966781 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELY PLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY FROM 1 JULY 2024 – 30 April 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Inbound Customer Service Agent Reference No: 3075704916 | Cape Town, South Africa | Posted on: 23 May 2024

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader PLEASE NOTE THAT THIS ROLE IS ON A MONTH FIXED TERM CONTRACT BASIS ONLY FROM 1 JULY 2024 - 30 APRIL 2026 Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 - 2 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications Salary: R9 500 per month
Salary: R9500

Head: Finance and Operations Reference No: 2789440587 | Cape Town, South Africa | Posted on: 21 May 2024

Purpose of Role As part of fostering a culture of entrepreneurship among the country’s youth in order to reduce the high levels of unemployment; the Company seeks to foster a community of responsible, high impact entrepreneurs in order to achieve an equitable South Africa flourishing with meaningful employment. We are searching for dynamic and highly talented individual to be responsible for the financial function of the Company, ensuring compliance with all relevant regulatory and legal requirements, while developing and enhancing the Company's financial processes and systems to provide timely information to the CEO and trustees. Responsible for facilities across both offices. Objectives of Role Strategy Contribute to the leadership of the Company through active participation on Exco Influence and contribute to the development of strategies for the Company Establish, refine and review the strategy for area of responsibility Oversees submission of monthly dashboards and board reports Leadership and People Management: Lead and develop the functional team, ensuring adherence to values and exemplary leadership. Oversee performance management processes, including PMPs and ongoing dialogues. Facilitate career development plans and participate in talent forums. Financial Management: Initiate cost-saving initiatives within the function to achieve a favourable spending variance. Ensure adherence to budgets and responsible use of financial resources. Coordinate external and internal audit processes, addressing audit findings as necessary. Facilitate discussions and collaborate with functions to ensure sustainable expenditure over the next 10 years. Approve monthly payroll files and ensure timely payment of salaries. Governance and Compliance: Present proposals and reports to committees such as REMCO, Investment Committee, and Awards Committee. Attend board meetings, prepare relevant documents, and contribute to strategic discussions. Identify and address functional risks and compliance issues. Ensure adherence to governance and compliance requirements. Prioritize safety measures for Talent, beneficiaries, and partners at Company's events. Review, update, and ensure board approval of various organizational policies5. Tax Compliance: Approve certificates and ensure timely submission of returns to regulatory bodies. Strategic Initiatives: Drive automation, strategic partnerships, and innovation within finance and facilities teams. Improve financial data management and forecasting processes. Financial Partnerships: Collaborate with stakeholders to increase strategic and financial partnerships for the Foundation. Shared services: Assist in improving service offerings to Company and resolve challenges faced by the shared services team. Facilities Strategy: Recommend and facilitate the implementation of facilities management strategies for different locations. Experience and Qualifications CA preferred 10+ years of experience in desired role with deep experience in financial expertise Experience operating at Exco level preferred Advanced Specialised Computer literacy Competencies Thought leadership Ability to lead cross-functional teams and work within a team Communication skills – written and verbal Ability to communicate complex ideas Project management skills Able to work on multiple assignments Innovation Flexibility Judgement  
Salary: Negotiable

Sous Chef Reference No: 1078296114 | Cape Town, South Africa | Posted on: 22 April 2024

  Sous Chef   Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team as a Sous Chef.  The perfect individual is highly self-motivated, someone with a strong background relating to Fine Dine Cuisine with exceptional culinary skills, passionate about food, experienced in a sophisticated and focused kitchen environment, quality driven, a leader, and able to perform under pressure.   Key roles and responsibilities are as follows but not limited to:   Monitor activities of individuals to ensure safety or compliance with rules. Check quality of foods or supplies. Coordinate timing of food production activities. Coordinate activities of food service staff. Create new recipes or food presentations. Determine prices for menu items. Train food preparation or food service personnel. Cook foods. Perform human resources activities. Order materials, supplies, or equipment. Manage food service operations or parts of operations. Estimate supplies, ingredients, or staff requirements for food preparation activities. Inspect facilities, equipment or supplies to ensure conformance to standards. Record operational or production data. Schedule equipment maintenance. Plan menu options. Communicate with customers to resolve complaints or ensure satisfaction. Plan special events.   Minimum Requirements: A formal Culinary Education Experience as a Sous Chef, in a highly motivated kitchen team, with a love for sophisticated dining It is essential that you have experience working in a 4/5* establishment Stable and solid track record with contactable references International culinary experience will be advantageous Knowledge of food trends local & international Excellent record of kitchen management Own reliable transport   Key Skills Requirements: The position requires a creative and hands-on approach to food preparation and cooking Creative and passionate about the culinary industry Strong operational and management skills Ability to lead and manage a team of people effectively Excellent interpersonal skills Excellent problem-solving skills Resourceful, creative and forward-thinking Adaptable to change Computer literate Remuneration Details: A competitive remuneration package will be offered. Consideration: Candidates, who are reside in Cape Town or Stellenbosch will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence. Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements. Only shortlisted candidates will be contacted. All applications submitted must contain: Updated CV with contactable references Tertiary Educational documents Professional Written References 1x Recent presentable profile photo in chef’s uniform Your best 5-star food pictures   How to apply: Email us at recruitment@mpower-ps.co.za   Please Note: If you have not heard back from our team within 3 weeks regarding your application, please consider your application as unsuccessful.    
Salary: Negotiable

Dealer Reference No: 277528354 | Cape Town, South Africa | Posted on: 13 March 2024

Job objective This function facilitates buy and sell transactions and executes trade orders across all covered markets/asset classes, taking into account client mandates and market information, together with associated administration. Responsibilities Ensure deals are executed within acceptable risk and best possible returns. Adhere to the trading mandate and the management trading strategy, and capture market opportunity. Monitor news, market information, research, trends, and opportunities and ensure proper escalation to relevant internal stakeholders. Keep abreast of legislation and statutory requirements and ensure compliance. Analyse account objections which may require negotiation prior to execution of sales and purchases of shares, securities, bonds, foreign exchange, money and capital market instruments and derivatives. Report on the performance of portfolios through presentations and written reports. Manage and build relationships with brokers and may supervise less experienced dealer(s). Generate reports and assist in preparations of various presentations. Document and review the dealing room processes. Manage and enhance all dealing room administration. Knowledge/Skills/Competencies/Education Postgrad degree in accounting or finance. At least 2-3 years of work experience in a similar role in a stockbroking, investment banking or asset management firm. Regulatory Examination RE5 Meets FAIS Fit & Proper requirements Solid competence in trading systems. Knowledge of financial markets (keeps up to date with the markets). High numeracy and attention to detail. Proficiency in MS Excel Effective communication skills. Takes ownership of assigned tasks. Ability to organise and prioritise workload. Ability to produce accurate and timely work. Proactive team player. Ability to build relationships. Actively seeks to enhance own expertise and knowledge. Demonstrates drive and commitment to self-development. Alignment to company values. Bloomberg understanding. This position will be filled in line with the company’s EE policy
Salary: Negotiable

Portfolio Analyst Reference No: 815879971 | Cape Town, South Africa | Posted on: 13 March 2024

REPORTS TO Head of Portfolio Analytics, Implementation. Job objective This function will be responsible for performance, risk, portfolio construction & modelling and implementation. Responsibilities Work in collaboration with Portfolio Managers to offer meaningful analysis and support to successfully manage a suite of portfolios, including assisting in portfolio construction and ensuring accurate execution of instructions. Develop an understanding of market dynamics, portfolio construction, and investment management. Ensure that portfolios are kept up to date on relevant systems and that Portfolio Managers' instructions are executed accurately and in a timely manner. Alongside the Portfolio Managers and Investment Research Teams, analyse and monitor exposures and risks on an ongoing basis. Provide portfolio analytics services, including interpreting and analysing report results, conducting data interrogation, and generating client reports. Maintain accurate and up-to-date portfolios on internal systems. Retrieve, validate, reconcile, and analyse data for reporting purposes. Produce required collateral for portfolio review meetings and communicate with stakeholders regarding portfolio queries. Develop an understanding of the market risks and tools. Actively engage with portfolio managers and senior management to identify, manage, and mitigate factors influencing risk and performance. Augment/enhance the production of various investment risk and performance reporting measures internally and externally. Continuously evaluate and enhance investment risk and performance functions and systems. Assist with GIPS preparation and composite reporting process. Respond to ad hoc quantitative/risk-return queries and analyses. Collaborate with key stakeholders and provide ad hoc analyses, suggestions, and support. Contribute to process improvement and automation. Knowledge/Skills/Competencies/Education Numerically orientated degree (BBusSci / BCom Actuarial, Quantitative Management) / (BSc (Mathematics, Statistics). FRM, CQF, CIPM or CFA (or studying towards) a distinct advantage. Excellent understanding of financial instruments and markets Passion and love for financial markets Accuracy and superb attention to detail Strong MS Excel and data analysis Excellent client service skills Highly analytical Effective communication skills. Takes ownership of assigned tasks. Ability to organise and prioritise workload. Ability to produce accurate and timely work. Proactive team player. Ability to build relationships. Actively seeks to enhance own expertise and knowledge. Demonstrates drive and commitment to self-development. Alignment to company values. This position will be filled in line with the company’s EE policy.
Salary: Negotiable

Chef De Parte Reference No: 2823350849 | Cape Town, South Africa | Posted on: 09 January 2024

Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team as  a CDP and to assist with the kitchen operations with a strong ability to lead a fine dining operation. The Chef de Partie will report to the Sous Chef. The role is made up of many varying responsibilities including: Preparing, cooking and presenting high quality dishes within the speciality section Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes Preparing meat and fish Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standards
Salary: R7999 to R10000

HEAD CHEF POSITION Reference No: 3246834923 | Cape Town, South Africa | Posted on: 09 January 2024

Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team as Head Chef and to spearhead the overall kitchen operations with a strong ability to lead a fine dining operation. The perfect individual is highly self-motivated, someone with a strong background relating to Fine Dine Cuisine with exceptional culinary skills, passionate about food, experienced in a sophisticated and focused kitchen environment, quality driven, a leader, and able to perform under pressure. Key roles and responsibilities are as follows but not limited to: Menu engineering, costing, recipe design and testing, kitchen budget management Strong financial and administrative competence to drive through commercial efficiencies, kitchen budgets and to ensure profitability Strict stock controls and management, stock movement, rotation, ordering, supplier liaison and price negotiations Excellent control of food cost, wastage and kitchen preparation Ongoing staff training and development and staff recruitment Ensuring the team has high standards of food hygiene and follow the rules of health and safety   Minimum Requirements: A formal Culinary Education Minimum of 5 years’ experience as a Head Chef, leading a highly motivated kitchen team, with a love for sophisticated dining It is essential that you have experience working in a 4/5* establishment Stable and solid track record with contactable references International culinary experience will be advantageous Knowledge of food trends local & international Excellent record of kitchen management Own reliable transport Key Skills Requirements: The position requires a creative and hands-on approach to food preparation and cooking Creative and passionate about the culinary industry Strong operational and management skills Ability to lead and manage a team of people effectively Excellent interpersonal skills Excellent problem-solving skills Resourceful, creative and forward-thinking Adaptable to change Computer literate Remuneration Details: A competitive remuneration package will be offered. Consideration: Candidates, who are reside in Cape Town or Stellenbosch will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence. Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements. Only shortlisted candidates will be contacted. All applications submitted must contain: Updated CV with contactable references Tertiary Educational documents Professional Written References 1x Recent presentable profile photo in chef’s uniform X10 of your best 5-star food pictures   How to apply: Email us at recruitment@mpower-ps.co.za   Please Note: If you have not heard back from our team within 2 weeks regarding your application, please consider your application as unsuccessful.    
Salary: R30000