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CONTACT CENTRE AGENT (NDEBELE/SISWATI/TSONGA) Reference No: 4111667538 | Cape Town, South Africa | Posted on: 18 September 2024

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Critical Skills/ Competencies Excellent communicator with all levels in an organisation (verbal and written) Solution Driven Excellent Problem solving and Accuracy skills Self-starter, motivated, takes initiative and can work independently Confident in operating in a dynamic environment Flexibility and agility Resilient mind-set Ability to adapt to different situations as they arise (adaptive thinking) Ability to operate in a team environment Ability to prioritise deliverable and work load accordingly (good organisational skills) Experience Minimum of 6 - 12 months inbound call centre experience Customer service experience Administration experience Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems Grade 12 Formal Call Centre Qualifications (advantageous) Fluent in English and a 2nd language which must be an official South African language (Ndebele; Tsonga; Venda; Swati) Fluent in at least 4 or more of the official languages (advantageous) Proficient in MS Office Suite applications Salary R9500 Basic only  
Salary: R9500

CDP, DEMI CHEF, WAITERS Reference No: 2663663876 | Cape Town, South Africa | Posted on: 13 September 2024

We have the following positions available: CHEF DE PARTIE – R10 000 to R12 000 (depending on experience) DEMI CHEF – R6000 to R8000 (depending on experience) ASSISTANT RESTAURANT MANAGER – R10000 WAITERS – R230 Per shift Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team and to spearhead the overall kitchen operations with a strong ability to lead a fine dining operation. The perfect individual is highly self-motivated, someone with a strong background relating to Fine Dine Cuisine with exceptional culinary skills, passionate about food, experienced in a sophisticated and focused kitchen environment, quality driven, a leader, and able to perform under pressure. Key roles and responsibilities are as follows but not limited to: Monitor activities of individuals to ensure safety or compliance with rules. Check quality of foods or supplies. Coordinate timing of food production activities. Coordinate activities of food service staff. Create new recipes or food presentations. Determine prices for menu items. Train food preparation or food service personnel. Cook foods. Perform human resources activities. Order materials, supplies, or equipment. Manage food service operations or parts of operations. Estimate supplies, ingredients, or staff requirements for food preparation activities. Inspect facilities, equipment or supplies to ensure conformance to standards. Record operational or production data. Schedule equipment maintenance. Plan menu options. Communicate with customers to resolve complaints or ensure satisfaction. Plan special events. Minimum Requirements: A formal Culinary Education Experience in a highly motivated kitchen team, with a love for sophisticated dining Experience in one of the Jobs listed above They must also be able to work under high pressure and in a fast-paced kitchen environment - physically fit - and able to handle emotional stress. Needs to be creative, use own initiative, and be proactive. The Chef appreciates staff who come up with new ideas and who are able to deal with unforeseeable situations, flexible. The Assistant Restaurant Manager needs to have very good leadership and organisational skills It is essential that you have experience working in a 4/5* establishment Stable and solid track record with contactable references International culinary experience will be advantageous Knowledge of food trends local & international Excellent record of kitchen management Own reliable transport   Key Skills Requirements: The position requires a creative and hands-on approach to food preparation and cooking Creative and passionate about the culinary industry Strong operational and management skills Ability to lead and manage a team of people effectively Excellent interpersonal skills Excellent problem-solving skills Resourceful, creative and forward-thinking Adaptable to change Computer literate Remuneration Details: A competitive remuneration package will be offered.   Consideration: Candidates, who are already residing in Cape Town or Stellenbosch will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence. Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements. Only shortlisted candidates will be contacted. How to apply: Email us at recruitment@mpower-ps.co.za   Please Note: If you have not heard back from our team within 2 weeks regarding your application, please consider your application as unsuccessful.    
Salary: Negotiable

Senior Legal Counsel Reference No: 3296837701 | Cape Town, South Africa | Posted on: 01 August 2024

Company Overview: Our Client is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. The Enterprise Division within the Company, operating through the brands Payment Technologies, offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value-added services, business funding and card-acquiring solutions to large financial institutions, retailers, businesses, and municipalities.   Description : The Enterprise Division Senior Legal Counsel supports the CEO, senior leaders, and those involved in business development with negotiations, contracting, legal support and guidance on matters as they arise. Key Responsibilities: Provide comprehensive legal support across various commercial matters, driving strategic decisions within a complex legal landscape. Provide general legal advice and support to the Connect Group of Companies regarding product offerings, processes, and functions within the business and industry. Draft and review external and internal contracts and lead/support associated negotiations. Conduct compliance and regulatory risk assessments for new or enhanced product offerings. Stay informed of legal developments and advise the executive team and board on pertinent changes. Deliver advice and training on relevant legislation, industry updates, and amendments. Develop and maintain the regulatory framework for the Connect Group, assessing the impact of new legislation to ensure the business is well-prepared and controls are effective. Create, implement, and oversee contracts, policies, and guidance documents in alignment with the Company's policies and procedures. Coordinate various litigation matters, including general litigation and debt collection. Manage external legal counsel to enhance service delivery and cost-efficiency.   Requirements: At least 7 years post-article experience Experience in commercial and contractual law. Experience in the National Payment Systems Act, National Credit Act, Banks Act, Consumer Protection Act and Protection of Personal Information Act would be advantageous. Strong drafting skills Proficient in Word and Excel.   Education & Qualifications: Bachelor of Law (LLB). Admission as a legal practitioner/attorney.   Competencies: Robust commercial acumen and deep understanding of business dynamics. Superior English language proficiency, including expertise in drafting and negotiating contracts. Proactive and assertive self-starter with outstanding communication and presentation skills. Highly skilled in administration and organisation. Keen attention to detail. Proficient in conflict resolution with a track record of effective management. Capable of working efficiently under pressure while consistently delivering high service levels.
Salary: Negotiable

Head of Technical Operations Reference No: 1448107475 | Johannesburg, South Africa | Posted on: 25 July 2024

Description: The Head of Technical Operations will be responsible for overseeing the technical infrastructure and operations that support our extensive network of branches and digital platforms. This role demands a strategic leader with a robust technical background and a deep understanding of cloud computing, hybrid systems, SQL architecture, and nationwide branch connectivity. The ideal candidate will drive technological advancements, optimize performance, and ensure high availability and disaster recovery capabilities. Responsibilities: Technical Leadership: Oversee the technical operations, ensuring the infrastructure supports business goals. Lead the implementation of technology strategies, focusing on cost optimization and performance improvement. Manage a team of technical professionals, fostering a culture of innovation and continuous improvement. Cloud and Hybrid Systems Management: Develop and maintain a hybrid cloud strategy to balance cost and performance. Ensure seamless integration between cloud services and on-premises systems. Optimize cloud resource utilization to achieve cost-efficiency. SQL Architecture and Disaster Recovery: Design, implement, and maintain robust SQL architectures for data management. Develop comprehensive disaster recovery plans to ensure data integrity and availability. Implement high availability solutions to minimize downtime and service disruptions. Branch Connectivity and Network Management: Oversee the technical infrastructure supporting a nationwide network of branches. Ensure reliable connectivity and network performance across all locations. Implement monitoring systems to proactively identify and resolve connectivity issues. Performance Monitoring and Metrics: Establish and maintain performance monitoring systems. Utilize metrics to drive decision-making and operational improvements. Ensure systems are performing optimally and meet service level agreements (SLAs). Desktop Support and Rollout: Manage the deployment and support of desktop solutions across the organization. Ensure efficient and effective rollout of new software and hardware. Implement support systems to address technical issues promptly. Required Experience: In-depth knowledge of cloud computing platforms (e.g., AWS, Azure) and hybrid cloud solutions. Proficiency in SQL architecture, database management, and disaster recovery planning. Strong understanding of high availability systems and solutions. Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 10 years of experience in IT operations, with at least 5 years in a leadership role. Experience in the financial services sector is highly desirable. Experience managing large-scale, country-wide IT infrastructure with a focus on branch connectivity. Ability to troubleshoot and resolve complex network issues. Expertise in setting up and managing monitoring tools and performance metrics. Strong analytical skills to interpret data and drive improvements. Experience in managing desktop support operations and software/hardware rollouts. Knowledge of best practices for IT support and customer service. Proven ability to lead and manage technical teams. Strong communication skills to convey technical concepts to non-technical stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Personal skills: Communication skills (written and verbal) in English Analytical, diagnostic and problem-solving skills Business acumen Process and organizational thinking Attention to detail Adaptability to change Willingness to take ownership and accountability Ability to work under own initiative without guidance, cope well under sustained pressure and deliver to deadlines Ability to deal with multiple projects at the same time
Salary: Negotiable

Sepedi speaking Inbound Customer Service Agent Reference No: 360148903 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Setswana speaking Inbound Customer Service Agent Reference No: 216436441 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SETSWANA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Sesotho speaking Inbound Customer Service Agent Reference No: 2976062171 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE SESOTHO LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELYPLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY : 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Tshivenda speaking Inbound Customer Service Agent Reference No: 106118668 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELY PLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY FROM: 1 JULY 2024 - 30 APRIL 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Xitsonga speaking Inbound Customer Service Agent Reference No: 56308817 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED FTC: 1 JULY 2024 - 30 APRIL 2026   Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Isindebele speaking Inbound Customer Service Agent Reference No: 4128966781 | Cape Town, South Africa | Posted on: 10 June 2024

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDERED Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. INTERVIEWS ARE ON A FIRST COME FIRST SERVE BASIS AND MUST BE AVAILABLE IMMEDIATELY PLEASE NOTE THAT THIS ROLE IS ON A FIXED TERM CONTRACT BASIS ONLY FROM 1 JULY 2024 – 30 April 2026 Role Reporting Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1  years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 (Must Have) · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications   Salary: R9500 per month
Salary: R9500

Inbound Customer Service Agent Reference No: 3075704916 | Cape Town, South Africa | Posted on: 23 May 2024

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role Reporting Team Leader PLEASE NOTE THAT THIS ROLE IS ON A MONTH FIXED TERM CONTRACT BASIS ONLY FROM 1 JULY 2024 - 30 APRIL 2026 Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained and quality standards are met at all times Performing daily administrative functions and accurately capturing required information to various CRM systems Adhere to and support Company policies and practices Ensure that cases are reviewed and actioned Monitor Average Handling Time in line with standards Adhere to work schedule / occupancy and monitoring work flow Ensure that SLA is adhered to and cases to be completed in agreed SLA times Maintain customer quality according to set standards and business process Ensure full compliance to business process, legislation and standard operating processes Manage zero financial risk in terms of agent errors and/or authorisations (zero errors) Experience · Minimum of 1 - 2 years inbound call centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous) Education and Applicable Systems · Grade 12 · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications Salary: R9 500 per month
Salary: R9500

Sous Chef Reference No: 1078296114 | Cape Town, South Africa | Posted on: 22 April 2024

  Sous Chef   Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team as a Sous Chef.  The perfect individual is highly self-motivated, someone with a strong background relating to Fine Dine Cuisine with exceptional culinary skills, passionate about food, experienced in a sophisticated and focused kitchen environment, quality driven, a leader, and able to perform under pressure.   Key roles and responsibilities are as follows but not limited to:   Monitor activities of individuals to ensure safety or compliance with rules. Check quality of foods or supplies. Coordinate timing of food production activities. Coordinate activities of food service staff. Create new recipes or food presentations. Determine prices for menu items. Train food preparation or food service personnel. Cook foods. Perform human resources activities. Order materials, supplies, or equipment. Manage food service operations or parts of operations. Estimate supplies, ingredients, or staff requirements for food preparation activities. Inspect facilities, equipment or supplies to ensure conformance to standards. Record operational or production data. Schedule equipment maintenance. Plan menu options. Communicate with customers to resolve complaints or ensure satisfaction. Plan special events.   Minimum Requirements: A formal Culinary Education Experience as a Sous Chef, in a highly motivated kitchen team, with a love for sophisticated dining It is essential that you have experience working in a 4/5* establishment Stable and solid track record with contactable references International culinary experience will be advantageous Knowledge of food trends local & international Excellent record of kitchen management Own reliable transport   Key Skills Requirements: The position requires a creative and hands-on approach to food preparation and cooking Creative and passionate about the culinary industry Strong operational and management skills Ability to lead and manage a team of people effectively Excellent interpersonal skills Excellent problem-solving skills Resourceful, creative and forward-thinking Adaptable to change Computer literate Remuneration Details: A competitive remuneration package will be offered. Consideration: Candidates, who are reside in Cape Town or Stellenbosch will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence. Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements. Only shortlisted candidates will be contacted. All applications submitted must contain: Updated CV with contactable references Tertiary Educational documents Professional Written References 1x Recent presentable profile photo in chef’s uniform Your best 5-star food pictures   How to apply: Email us at recruitment@mpower-ps.co.za   Please Note: If you have not heard back from our team within 3 weeks regarding your application, please consider your application as unsuccessful.    
Salary: Negotiable

Chef De Parte Reference No: 2823350849 | Cape Town, South Africa | Posted on: 09 January 2024

Our Client located in Stellenbosch, is a signature fine-dining restaurant. We offer the opportunity to a highly experienced and committed individual to join our exceptional team as  a CDP and to assist with the kitchen operations with a strong ability to lead a fine dining operation. The Chef de Partie will report to the Sous Chef. The role is made up of many varying responsibilities including: Preparing, cooking and presenting high quality dishes within the speciality section Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes Preparing meat and fish Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standards
Salary: R7999 to R10000